Home » Frequently Asked Questions ( FAQ )
Frequently Asked Questions ( FAQ )
Frequently Asked Questions ( FAQ )
1. How can I book a stay through Marfini Maldives?
You can send an inquiry directly through our website, WhatsApp, or email. A dedicated travel consultant will help finalize your booking.
2. Can I request a specific villa or resort view?
Yes, while specific requests are subject to availability, we’ll do our best to accommodate your preferences.
3. Is a deposit required to confirm a reservation?
Yes, most resorts require a partial payment or full deposit to secure your stay. Details will be shared during confirmation.
4. Do you offer honeymoon or special occasion packages?
Absolutely! We curate romantic, family, or celebration packages tailored to your special moments.
5. Can I book multiple resorts in one trip?
Yes, we specialize in split stays and will organize seamless transfers between islands.
6. How do I get to the resort from Malé International Airport?
Transfers are arranged by speedboat or seaplane depending on the resort’s location. We’ll handle the entire process for you.
7. Are transfers included in the package price?
Some packages include transfers; others list them separately. We’ll always make it clear in your quotation.
8. Will someone assist me upon arrival in Malé?
Yes, a resort or Marfini representative will meet you at the airport and guide you to your transfer.
9. Can I arrive at night and still travel to the resort?
Most seaplanes only operate during daylight. If you arrive late, we’ll arrange a comfortable overnight stay in Malé or Hulhumalé.
10. What’s the difference between beach villas and water villas?
Beach villas are on the island with direct sand access. Water villas are built over the lagoon with stairs leading into the sea.
11. Are private pools available in all villas?
Not all villas have private pools. Let us know your preference and we’ll recommend suitable options.
12. Is Wi-Fi available at the resort?
Yes, all luxury resorts offer complimentary Wi-Fi in villas and public areas.
13. Do resorts accommodate dietary restrictions?
Yes, please inform us in advance so the resort can prepare suitable meals.
14. Are babysitting or kids’ clubs available?
Many resorts offer kids’ activities, clubs, and professional babysitting services.
15. Do resorts offer butler or personal host services?
Yes, premium resorts often include dedicated hosts or butler service to enhance your stay.
16. What kind of activities can I enjoy in the Maldives?
From snorkeling, diving, sunset cruises, dolphin watching, to spa treatments and fine dining, there’s something for everyone.
17. Can excursions be booked in advance?
Yes, some can be booked in advance or directly with the resort upon arrival.
18. Are all meals included in my stay?
Meal plans vary — options include breakfast-only, half board, full board, or all-inclusive.
19. Do resorts serve alcohol?
Yes, resorts are licensed to serve alcohol, though it’s not available in local islands or airports.
20. What is your cancellation policy?
Cancellation terms depend on the resort and season. We’ll inform you of the policy before confirming your booking.
21. Do I need travel insurance?
We highly recommend purchasing travel insurance that covers trip delays, medical emergencies, and cancellations.
22. What are the payment methods available?
We accept USD payments via bank transfer, credit card, PayPal, and other secure gateways.
23. Are taxes included in the price?
Unless otherwise mentioned, all our quotes include government taxes and service charges.
24. Do I need a visa to enter the Maldives?
No. All nationalities receive a free 30-day tourist visa on arrival.
25. When is the best time to visit the Maldives?
The Maldives is a year-round destination. The dry season (Nov–Apr) is ideal for sunshine, while May–Oct offers great value and diving.
26. Can I bring drones to the resort?
Most resorts have strict policies on drone use due to privacy concerns. Please check with us before bringing one.
27. Is tipping expected in the Maldives?
Tipping is appreciated but not mandatory. Most resorts add a service charge, but small tips for good service are welcomed.
28. Are there medical facilities at the resort?
Yes, most resorts have a clinic or first-aid facility. For serious issues, transport to Malé can be arranged.
29. Can I celebrate my wedding or renewal of vows in the Maldives?
Yes! Many resorts offer symbolic ceremonies and romantic arrangements on the beach.
30. How can I contact Marfini Maldives for assistance?
You can reach us via WhatsApp, email, or through the contact form on our website.